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HUB Poland

Emergency Response Project, HelpNowHUB

#HelpNowPL supports key populations and people living with HIV+ who have been forced to leave Ukraine and are currently in Poland. Hub allows you to navigate the available opportunities and restore access to treatment and services provided by the project and the state.

Info line:

Anna-Nadia
Alina
Vita
Natalia

Last update: February 10, 2023

Info line:

information regarding access and integration into the medical and social system of Poland, navigation to the nearest doctor or medical institution, assistance in obtaining information about the treatment you received in Ukraine, and redirection to additional opportunities within the project and abroad by phone, e-mail and in social networks/messengers;

Psychosocial support

A psychologist will help you to cope with anxiety, fears, guilt, shame, powerlessness, consult on how to make a plan for self-support in the new reality. For help, you can call our hotline or leave a message via Telegram chat. We provide psychological help and support to beneficiaries from among key populations and their relatives.

Legal advice sessions

Legal advice sessions

Translation

Translation support - documents, written communication, on-site interpretation upon request or by phone/online

Humanitarian Aid

Providing targeted humanitarian assistance and social support in case of need. Our team considered various options for providing humanitarian support to refugees and decided that targeted assistance (casework) is the most effective and correct approach in this situation since each client has individual needs. Each case is handled by us individually. We have developed an application form to be filled out by the clients themselves. Further on, our consultant contacts them and assists in ordering the necessary goods (food, clothing, hygiene products, over-the-counter medicines, vitamins, transport support, etc.). For each customer's convenience, we'll arrange door-to-door delivery.

Coordination

Redirection to other project components - e.g., online medical consultations

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