France

Need help?

Victim assistance line for refugees from Ukraine (press 2 to select the Ukrainian language)

Last updated: May 15, 2022

TELL ABOUT YOURSELF ASAP

In Paris: go to the reception point “Accueil Ukraine” – Paris Expo Porte de Versailles – Hall 2.1 (Porte de Versailles metro and tram stop – from Avenue Ernest Renan 75015 Paris).

In Nice: contact the administrative reception center for people fleeing the war in Ukraine – Malatesta Hall, 64 Avenue Cyrille Besset, 06100 Nice.

In Strasbourg: contact the reception center for citizens of Ukraine: Place de la Bourse, 67000 Strasbourg.

In other French cities: contact the nearest prefecture and declare yourself as soon as possible.

Booklet with the most important information:

Information on social benefits:

Medical care in France for KG:

Engaging with local HIV, drug addiction and refugee organizations to support access to prevention, health and social care

http://coalitionplus.org/

Richard Stranz : rstranz@coalitionplus.org and /or Vincent Leclercq : vleclercq@coaltionplus.org

Interaction with local HIV, drug addiction and refugee organizations to support access to prevention, health care and social assistance

http://www.aides.org/

Stéphan Vernhes: svernhes@aides.org, if super urgent +33 6 66 87 56 10 via WhatsApp

OST Program

elisabeth.avril@gaia-paris.fr

OST Coucou Le Csapa bus 31/32 c’est une directrice Maela Le Brun Gadelius :

maelalebrun@gmail.com

Social support

To get food and basic necessities, you need to contact one of the public organizations that offer food kits, such as Resto du Cœur, Secours populaire français, Banques alimentaires, Croix Rouge, and other.

Finding the association closest to you. It is enough to use an internet search. To do this, enter one of the names of the organizations listed above in the search bar – the result will show the address closest to you. You can also contact your city hall with a request to provide the local addresses of such organizations and other local initiatives. Also, to find out the addresses where you can get free food, personal hygiene products, free Internet access, etc., we advise you to use the search on the platform: https: //soliguide.fr.

It should be noted that now many enterprises, religious institutions, Franco-Ukrainian public and charitable organizations, and volunteers are actively working on the ground to help Ukrainians. Therefore, we advise you to ask representatives of the Ukrainian community on social networks about relevant initiatives in your region. We also ask you to follow the news of our Facebook page: https://www.facebook.com/coordaideukraine.

Site where you can get comprehensive help https://bonjour.croix-rouge.fr/en/i-need-help/obtaining-food-and-beverages/ IDF, Ruelle-MalmaisonFood, clothing, information, fundraising, teacher for children, art therapy, nanny Marianna +33 6 66 26 85 74

You have the right to work in France as soon as you receive a temporary residence permit, according to the rules of the chosen profession.

If you are looking for a job, you can use the support of the state employment service. To do this, contact the nearest prefecture, which will direct you to the competent service.

You can also find information on the Pôle emploi website:

https://www.pole-emploi.fr Job search group https://ru-ru.facebook.com/groups/WorkFrance/ https://www.facebook.com/coordaideukraine I need help https://ua .aideukraine.fr/pages/5qB2nW7qd7jCVzl2TFcjv6/meni-potribna-dopomoga

You can read about free online French language courses on the website of the Ministry of the Interior: https://www.interieur.gouv.fr/actualites/dossiers/situation-en-ukraine/propoziciya-schodo-onlayn-vivchennya-francuzkoi-movi- she .

To sign up for free face-to-face French language courses for adult beginners, we advise you to contact the city hall of your place of residence. Some schools also organize language courses for parents of their students: https://www.ac-paris.fr/portail/upload/docs/application/pdf/2021-05/oepre-20-21-_liste_des_dispositifs.pdf .

Legal and psychological assistance

Community organizations and activist groups

Additional Information

Information on all available services in France with the addresses https://www.sida-info-service.org/

Once you have obtained temporary protection in France, you need to contact the French Office of Immigration and Integration (OFII) to issue a settlement card, at which you will receive cash assistance (ADA). The size of this benefit will depend on the composition of your family and whether you live in government-provided housing or not. It should be noted that the ADA card is a payment card. You can pay for goods and services with it, but you cannot withdraw cash from it. The first charges are received on the card within 30-45 days from the date of its issuance. In the future, the card is replenished on the 5th of each month.

You will usually be referred to the OFII during your prefectural appointment. In such cities as Paris, Nice, and Strasbourg, OFII offices can be found directly in the reception center for Ukrainians. Temporary protection (protection temporaire) provides access to free medical care in all public health facilities in France. The universal health protection system (PUMa) and supplementary solidarity health insurance (CSS) cover the costs of medical care, such as consultations with doctors (therapist, dentist, obstetrician, etc.), and the purchase of prescription drugs or tests and examinations. You are also partially reimbursed for glasses, dentures, hearing aids, and medical devices.

We draw your attention to the fact that you do not automatically receive health insurance after obtaining temporary protection in France. For its registration, you should contact the State Health Insurance Fund (Assurance maladie) at your residence or the Ukrainian Help Center if you are in Paris, Nice, or Strasbourg. The waiting period after submitting the documents is about ten working days.