On the border: a story of support in Slovakia

Andriy (name changed) moved to Slovakia a few months ago. He brought with him a supply of ART from Ukraine — hoping that later he would be able to organize deliveries through friends or during visits home. However, time passed faster than he expected: his medication was enough for only a week or two.

Feeling lost and anxious, Andriy reached out to the HelpNow service for assistance. He didn’t know how to access treatment in a foreign country, where to go, or whether he would even be accepted. The service’s consultants provided him with detailed information — where to apply, which nearby center accepts migrant patients, and how to behave during his first visit.

Now Andriy is waiting for his doctor’s appointment to start receiving treatment in his new country of residence. The HelpNow consultants remain in contact with him and are ready to support him at any moment should he need help again.

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This publication was prepared as part of the “From heart to heart” project in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

A matter of life: why HIV testing remains a challenge in Poland and Central and Eastern Europe

An HIV test is not just a medical procedure. It is a moment of truth that can change a life, save health, and protect others. Yet in Poland and across Central and Eastern Europe, this truth often comes too late. And this is not a statistical accident, but a result of fear, stigma, and insufficient attention from both the state and society.

In Poland, the HIV situation has sharply worsened over the past two years. According to the National Institute of Public Health, in 2023 there were 2,876 new HIV cases—the highest number ever recorded. By comparison, in 2021 there were just over 1,400 cases. The increase over two years is nearly double. Particularly alarming is the growing number of people diagnosed who have lived with the virus for a long time without knowing it. In 2023 alone, 165 people were diagnosed with AIDS simultaneously with HIV detection —50% more than the previous year. At the same time, only about 10% of Poland’s adult population has ever been tested for HIV.

More than two-thirds of new cases are among men, most often aged 30 to 39. However, the proportion of women is increasing—about 21% of new diagnoses in 2023. And this issue is not unique to Poland. According to the World Health Organization (WHO) and the European Centre for Disease Prevention and Control (ECDC), in 2023 there were 113,000 new HIV diagnoses in the European region, and 52% of them were detected too late, at a stage of severe immune system weakening. In Central and Eastern European countries, this figure is even higher, especially among heterosexual men and people over 40. Approximately 17% of all people living with HIV in the region do not know their status.

Late diagnosis not only means worse prognoses but also a higher risk of mortality. Studies show that among patients diagnosed late, the death rate is 37.8%, while among those diagnosed early it is only 13.3%. But behind these numbers lies more than medicine. These are stories of fear, stigma, social isolation, and distrust of doctors.

“We see that the fear of knowing the truth is still stronger than the desire to protect oneself and loved ones,” says AnnaAriabinska, Director of Fundacja HelpNowHUB. “Our project ‘We Are Different – We Are Equal!’ creates a safe space for those who fear judgment. We say: a test is not a sentence. It is a chance at life.”

The project “We Are Different – We Are Equal!”, implemented by Fundacja HelpNowHUB with the support of the AIDS Healthcare Foundation and AHF Poland, is aimed at supporting people in vulnerable situations: migrants, people with disabilities, and members of the LGBTQ+ community. The project team organizes free and anonymous HIV, hepatitis C, and syphilis testing in Polish cities—from Warsaw and Białystok to Bydgoszcz. In addition to medical services, the project provides psychological, legal, and social support, teaches how to access treatment, and helps overcome barriers in healthcare.

A detailed schedule is available by phone: +48 786 640 460 or +48 575 023 612
or via the social media of Fundacja HelpNow HUB.AnnaAriabinska emphasizes: “Equality is not a slogan. It is our daily work. We fight so that everyone can take a test calmly, without fear, without shame. One test can save a life—and often does!

Life without interruption: Yulia’s story of resuming therapy in Poland

Yulia (name changed) reached out for help after already having a one-month break in her treatment. Previously, she received her therapy from Ukraine — friends either sent or brought her medication. But over time, this option was no longer available. Yulia kept waiting, hoping that someone might deliver the medicine, but the days passed, and the treatment gap continued. That was when she called a HelpNowHUB consultant.

The consultant explained to Yulia that it is important not only to have access to medication but also to undergo regular check-ups: monitoring viral load, CD4 levels, biochemical tests, and other essential indicators. She encouraged Yulia to register for care in Poland to ensure uninterrupted access to treatment.

Yulia filled out the required forms for the Center for Public Health, sent them, and received a copy of her medical record. The HelpNowHUB consultant helped her schedule an appointment with a doctor and prepared a detailed route on how to get from her town to the HIV counseling center. On the day of the visit, the consultant supported Yulia over the phone — from the bus stop all the way to the clinic doors, and even on her way back when she got a little lost again.

Today, Yulia has already received her therapy and the date for her next tests. She started taking her medication on the very first day. After she undergoes lab tests next month, she will be given a three-month supply of medication. This means there will be no more interruptions in her treatment. Moreover, Yulia listed the consultant as her contact person so that in the future, if needed, she could collect the therapy on her behalf and send it by mail. This will save Yulia time and help her avoid difficulties at work.

“I feel confident again. Now I know that I am not left alone with my diagnosis and that support is always there,” says Yulia.

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This publication was prepared within the framework of the “From heart to heart” project in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

Life goes on: Olena’s story of finding therapy in Germany

Olena (name changed) arrived in Germany in the spring together with her daughter. In Ukraine, she already knew about her HIV status, was registered for care, and was taking ART as well as substitution therapy. But after moving to one of the largest cities in Bavaria, everything stopped: a different country, new rules, another language.

When her supply of Ukrainian therapy was running out, she turned to the HelpNow service for assistance. They explained to her how to access therapy in her new city of residence — where to go, what documents to show, what to say to the doctors. After receiving a referral to a specialized center, she felt nervous during the visit, but the medical staff treated her with understanding and tolerance.

Olena underwent an examination and now regularly takes her therapy. “Thank you for not leaving me alone with my needs,” says Olena. “Even from afar, your help is extremely important for people.”

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This publication was prepared within the framework of the project “From heart to heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

The path to therapy and a new life: Maryna’s story

Maryna (name changed) arrived in Poland with her three children, fleeing the war. She lives in a small village, far from the city and specialized clinics. Her HIV status was a taboo subject for her—she feared that neighbors or locals would find out. “I felt so ashamed and scared. I didn’t know how to tell people that I needed to go to the hospital specifically because of HIV. I thought they would judge me and turn away from me,” Maryna shares.

A year ago, she reached out for the first time to consultants from the HelpNowHUB Foundation to register and access HIV treatment in Poland. The road was long and difficult: constant obstacles—her children’s illnesses, her own health problems, fear, and not knowing how to get to the hospital.

The HelpNowHUB specialists didn’t give up: they scheduled Maryna’s appointments four times, called her, supported her, and explained step by step what needed to be done. “They supported me even when I no longer believed I could make it. The consultant stayed with me over the phone, kept registering me again and again, and explained everything to the reception desk for me,” Maryna recalls.

The turning point came when Maryna decided to open up to local Poles who sometimes helped her with transportation. She found the courage to tell them about her status—and received not judgment, but support. “They listened to me and said, ‘Don’t worry, we’ll help.’ They drove me to the clinic and even arranged a car for the way back. That was unexpected and very important to me,” she says.

During the visit, a HelpNowHUB consultant accompanied Maryna remotely: helped her at the reception and oversaw every step. As a result, Maryna underwent medical tests, had an X-ray (due to a past tuberculosis infection), and received medication for two months. “Since yesterday, I’ve been taking Polish therapy. I’m registered. This is a huge step for me,” Maryna says.

Her decision to take care of her health was also strengthened by personal tragedy: her husband in Ukraine, who also lived with HIV but never sought treatment, passed away. Now Maryna is waiting for her next appointment in October to receive her test results and continue therapy. She admits that without HelpNowHUB’s support, she might never have dared to take this step. “Without the Foundation, I wouldn’t have managed—thank you!” Maryna shares.

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This publication was prepared within the project “From heart to heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

Support for Ukrainians with HIV in Germany: psychological, social, and legal assistance

The Deutsche Aidshilfe network, 100% LIFE Germany, and the National HIV/AIDS Hotline have joined resources to help Ukrainians in Germany from key communities.

Ukrainians living with HIV and community representatives in Germany can receive free psychological support from professional specialists. To do this, it is enough to fill out a short form at hiv.helpme.com.ua. After that, a psychologist will contact you to arrange the time of the first video session. Consultations are held via a secure online platform and help to cope with stress, emotional burden, and make adaptation to new conditions easier.

In case you need crisis support “here and now,” you can contact the National HIV/AIDS Hotline. It operates 24/7 and is available for calls from abroad. You can call directly at +380 44 290 40 89 or +380 93 023 82 43, as well as order a free call via the website saapf.kiev.ua. In addition to crisis assistance, hotline consultants provide information about opportunities to receive medical and social services in Germany.

An important tool for Ukrainians is also the 100% LIFE legal chatbot, which helps find answers to frequently asked questions about staying in Germany. In the bot, you can learn about HIV and the right to residence, medical insurance, social guarantees, issues of confidentiality of status, as well as protection from discrimination. The chatbot is available on Telegram @100%LifeBOT, on Viber (100Life bot), on Facebook Messenger (100%Life_bot), and on the website network.org.ua/pravova-dopomoga. For convenience, it is enough to select the section “Questions Germany”.

In addition, in Germany there is a community “100% Life. Germany”, which unites Ukrainians and provides a space for mutual support. You can join the group through the Facebook page: facebook.com/100life.germany.

All these opportunities are implemented within the framework of a joint project of Deutsche Aidshilfe, 100% LIFE Germany, and the National HIV/AIDS Hotline, with the support of the Elton John AIDS Foundation.

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We remind you: if you or your loved ones are representatives of key groups, have found yourselves abroad, and need information on how to get access to ART, opioid substitution therapy, anti-tuberculosis drugs, hepatitis treatment, psychological or legal support in the host country — the HelpNow Service is working for you.

You can get help through:

WenDo — The path of women to strength and confidence: an interview with Natalia Tyunyagina

In a world where women and girls face various forms of violence every day — from hidden manipulation to open aggression — methods that help them feel strong, confident, and protected become especially important. WenDo, which translates as “The Women’s Path,” is not just a self-defense course. It is a holistic approach that combines physical techniques, the development of assertiveness, and awareness of personal boundaries. Trainings create a safe space where participants can not only gain practical skills but also cultivate inner strength, learn to use their voice, body language, and the right to say “no” as tools of self-defense.

This year, a series of WenDo trainings will take place as part of the social project We Are Different – We Are Equal!, implemented by Fundacja HelpNow HUB with the financial support of AIDS Healthcare Foundation (AHF). The initiative is aimed at supporting migrant women and women from vulnerable groups in Poland, who especially need resources to resist gender-based violence.

We spoke with Natalia Tyunyagina — board member of Fundacja HelpNow HUB, activist, trainer, and graduate of the WenDo Academy — about her own path in WenDo, the transformation this method brings, and how it differs from classical self-defense courses.

Natalia, you were a student of the WenDo Academy, and now you are a certified trainer. How did you first learn about WenDo and what attracted you to this method?

— Back in 2022, I first saw an announcement about admission to the third WenDo Academy. It was the first Academy for Ukrainian activists. At that time, I was afraid to apply because, when reading the program, I feared I wouldn’t manage, that I wasn’t “enough.” I was also intimidated by the duration of the training — almost a year.

Just a few months later, at a community event, I met a young woman who shared her experience of attending WenDo trainings. She spoke about how radically her life and her perception of herself as a woman had changed. She said it with such passion that I realized: WenDo is a tool for everyday life — from conflicts on public transport to resisting bullying or domestic violence. That’s when I also became determined to attend such a training.

From that time on, WenDo seemed to be everywhere: in social media, in conversations with women who had taken part. And in 2023, it turned out that one of the participants of the third Academy was an old acquaintance of mine. She offered to hold her diploma training in Hajnówka, the small town where I now live. Of course, I agreed. My task was to gather women and find a space.

After attending the two-day, 12-hour training, I finally understood: I’m going to the fourth Trainers’ Academy. I applied and was accepted.

Has your sense of personal boundaries changed after completing the WenDo Academy?

— Yes, very much. I learned to more clearly define where my psychological, emotional, and physical boundaries lie, and to defend them with confidence. Now I better understand what is acceptable for me and what is a violation of my safety or comfort.

Before, I might have agreed to something “just to avoid conflict,” but WenDo taught me to say “no” without fear or shame. If someone ignores my boundaries (unwanted touch, manipulation), I no longer withdraw — I act: I loudly express my refusal or use physical techniques if the threat is real.

WenDo gave me not only knowledge but also confidence that my boundaries are my right, and defending them is normal.

WenDo is called “The Women’s Path.” How would you explain this name in your own words?

— WenDo is The Women’s Path because it doesn’t just teach self-defense — it helps you feel the inner strength that already exists within each of us. It’s more than techniques — it’s a philosophy that teaches you to respect yourself, boldly define your boundaries, and not be afraid to protect them, uniting mind, body, and emotions.

WenDo is about stopping being “convenient” and starting to be free. There is no place here for the role of a victim — only dignity, self-respect, and the ability to stand up for yourself, not only physically but also through the conscious choice to be untouchable.

How does WenDo differ from classical self-defense courses?

— WenDo is not just a set of physical techniques but a holistic system of women’s protection. It combines psychological preparation, violence prevention, and physical techniques adapted to women’s physiology and social experience.

Unlike traditional trainings, where the main focus is the strike technique, WenDo teaches how to anticipate danger, confidently say “no,” and use voice and body language to prevent conflict. Physical force is applied only in extreme cases. WenDo reveals women’s inner strength rather than just “training fists.”

How do you create a safe space where participants can share personal experiences?

— First of all, through clear rules of mutual respect: anonymity (if desired), prohibition of judgment, criticism, or unsolicited advice, and the principle of “stop” (any participant can stop the process if a topic is too painful for her).

We, the trainers, start by sharing our own stories to ease the atmosphere. All exercises are conducted in the format “we invite, not force” — the choice is always with the participant. It is also important that the space is physically secure: closed doors, phones set aside, and the venue chosen as neutral and safe.

Which exercises or techniques usually spark the greatest interest or emotional response?

— One of the most emotionally powerful exercises in WenDo is practicing a loud “NO.” Participants learn to shout it at full strength, often for the first time in their lives — without apologizing. This brings tears, laughter, and, most importantly, the realization that they can be loud, “inconvenient,” and still safe.

Equally impactful are role-playing exercises of defending boundaries: refusing a pushy colleague or responding to a toxic remark from relatives. This is not only about the technical response but also about the physical feeling of their own strength. Women often say afterward: “I finally felt that my boundaries are not just words but something real that I can defend with my body and voice.”

We intentionally create a “safe explosion effect”: participants can experiment with aggressive gestures or sharp tones without fear of judgment, so that later in life they can consciously use these skills.

Do participants ever share stories after the training about situations where they applied WenDo knowledge?

— Yes, and that’s very valuable. One woman shared how a stranger tried to press against her in a crowd. Instead of “shrinking away,” she stopped him with a sharp look (as we practiced in training) and a loud “Step back!” The attacker retreated, and she realized his power had been in her silence.

Another participant, who always stayed silent during arguments with her husband, for the first time said: “I won’t discuss this until you calm down.” He was stunned, and she felt she controlled the situation.

These are not “heroic” stories but everyday applications of WenDo — and that’s exactly what it was created for.

How does WenDo help overcome inner barriers such as shame or fear?

— Through the physical experience of one’s own strength. When a woman first shouts “NO!” loudly, escapes a hold, or practices a strike, she literally feels she has the right to protect herself. This rewrites psychological blocks.

Fear and shame fade because the body remembers: “I can respond,” and the mind understands: “My safety is not selfishness, it’s normal.”

As trainers, we create success situations. For example, a participant who used to stay silent can, in the safe conditions of training, for the first time stand up for her boundaries. This contrast becomes a real breakthrough.

Within the project We Are Different – We Are Equal!, funded by AIDS Healthcare Foundation, five WenDo trainings are planned. Where will they take place and how can one apply?

— This project is special for us because the trainings will be held for migrant women and women from vulnerable groups who face an increased risk of gender-based and domestic violence. Due to language barriers, social isolation, or unstable legal status, many of them remain unprotected. As trainers, we want to teach them not only physical defense but also strategies against manipulation, boundary-setting, and seeking help.

The trainings are planned to start in mid-September in Warsaw, Bydgoszcz, and Białystok. Specific dates and venues will be announced on our social media page. To apply, you’ll need to fill out a Google form via a link (to be shared soon). Participation is free.


This material was prepared within the framework of the social project We Are Different – We Are Equal!, implemented by Fundacja HelpNow HUB with the support of AIDS Healthcare Foundation (AHF).

A new beginning: Serhii’s story in Spain

“My life hasn’t been easy. For a long time, I struggled with addiction, and substitution therapy became what helped me not to lose myself,” says Serhii (name changed).

In Ukraine, he was registered and receiving treatment, but when he moved to Spain, he found himself in a new country without acquaintances or support. “It was hard to understand where to turn. I didn’t know how to continue therapy or where to find the right specialists. And all this while looking for a job, housing… everything at once.” That’s when he heard about the HelpNow service. “I got the contact of a clinic that was able to continue my treatment and explained how the system works.” Serhii notes that the staff’s attitude towards him was friendly and understanding—that he was in a difficult situation, a foreigner needing help. No judgment, only attention. He points out that now he has a schedule and an understanding of what tomorrow will bring. And that is extremely important.

“For me, the main thing is to keep control over myself and keep moving forward,” Serhii shares. “And substitution therapy is my chance to live without fear. I am very grateful for the support I received on this journey!”

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This publication was prepared within the project “From heart to heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

HelpNowHUB Foundation in 2024: a year of support, growth, and impact

The year 2024 marked a breakthrough for Fundacja HelpNowHUB that continues to work on the front lines of aid for migrants, refugees, and people living with HIV. Founded in response to the humanitarian crisis caused by the full-scale war in Ukraine, the organization combines social support, medical counseling, and advocacy work, making a significant contribution to ensuring equal access to healthcare in Poland and beyond.

In 2024, HelpNowHUB reached the global stage for the first time by participating in the prestigious AIDS 2024 international conference in Munich. The event brought together representatives from 101 countries and became not only an opportunity to present the organization’s work but also a platform for initiating important discussions. “It was an incredible experience that opens new horizons for our organization,”
summarized Natalia Tyunyagina, board member, following the conference. During the event, HelpNowHUB hosted a thematic session on the challenges faced by migrants in Poland, participated in six panel discussions, and held conversations with partners about barriers to accessing treatment for HIV, hepatitis, and tuberculosis—including financial hardships, stigma toward vulnerable groups, weak infrastructure, and logistical obstacles in various regions.

In March 2024, foundation representatives joined a dialogue with the Polish Ministry of Health as part of the CORE — Community Response to End Inequalities initiative. Discussions focused on challenges related to achieving the UNAIDS “95-95-95” goals in Poland and the region. “We can reach every person only by acknowledging their individual needs and involving non-governmental organizations in the healthcare system,” emphasized Anna Ariabinska, President of HelpNowHUB. “Trust, openness, and equal counseling — that’s what really works.

The foundation also continued implementing its program of free and anonymous testing for HIV, hepatitis B and C, and syphilis, in collaboration with AHF Poland. “Health is the most valuable resource we have. That’s why it’s important to regularly take care of yourself and your well-being,” the campaign’s informational materials stated. A particular focus was placed on early diagnosis, which helps prevent complications and virus transmission. Throughout 2024, HelpNowHUB provided over 6,000 consultations, including access to therapy,  psychosocial support, and individual psychological sessions.

Simultaneously, the foundation took active part in an international research project dedicated to barriers in access to HIV and TB treatment for displaced persons from Ukraine. Through in-depth interviews, the project identified systemic, legal, and linguistic challenges that complicate access to care during migration. “Our experience working with vulnerable groups allowed us to gain a deep understanding of the needs of displaced individuals and contribute to the development of effective solutions,” noted the foundation’s experts.

The organization also prioritized gender equality. HelpNowHUB representatives completed a seven-month training course at the WenDo Academy, where they learned assertiveness, self-defense, and how to overcome internal barriers. “Through this, we’re learning to define our own boundaries, respond to threats in time, and overcome stereotypes, fear, and guilt,” highlighted Natalia Tyunyagina.

One of the most emotionally impactful initiatives was Anna Ariabinska’s participation in the “Żyję z HIV” (“I Live with HIV”)social campaign in Warsaw. The photo project, social video, and mural were part of efforts to reduce stigma. “If an open conversation, my personal story, can help others feel better, inspire testing and treatment — then I’m on the right path,” said Anna. Her example is one of strength, openness, and genuine care for others.

The foundation also organized a series of cultural integration events. Notably, in May in Warsaw, the GRUND theater hosted an improvisational performance where the audience became co-creators of the show. Stories of loss, hope, separation, and love touched attendees and served as a means of emotional connection.

The year 2024 proved that even a small organization can make a major impact when professionalism, genuine dedication, and innovative methods come together. HelpNowHUB doesn’t just respond to crises — it changes the environment in which people live. Refugees working with the foundation receive not only emergency aid but also tools for long-term integration, health preservation, and a life of dignity. Today, HelpNowHUB is more than a humanitarian initiative — it is the voice of those who deserve to be heard.

Read the full report via the link.

“We are different – we are equal!”: Fundacja HelpNow launches a social project to support vulnerable groups in Poland

Women, people with disabilities, migrants, and those in need of support — these are the groups targeted by the new project “We are different – we are equal!”, implemented by Fundacja HelpNow HUB with financial support from AIDS Healthcare Foundation and AHF Poland. The initiative has been running for over two months in five Polish cities: Warsaw, Bydgoszcz, Gdańsk, Wrocław, and Białystok.

We want every person — regardless of their background, health status, or life circumstances — to feel safe, to have access to quality information, medical care, and support. Equality is not a slogan, it’s our daily work,” emphasizes Anna Ariabinska, Director of Fundacja HelpNow HUB.

The project includes a range of activities in educational, medical, and psychological areas. Among the planned initiatives are five 12-hour WenDo training sessions, in which 60 women from five Polish cities will participate. WenDo is a self-defense method designed specifically for women.

WenDo training is not just about physical protection. It’s about confidence, asserting your boundaries, and the power to be yourself,” adds Ariabinska.

The project also provides consultations on HIV, tuberculosis, hepatitis, as well as support for social adaptation and legal aid. Free, anonymous HIV, hepatitis C, and syphilis testing with pre- and post-test counseling is regularly carried out in Bydgoszcz and Białystok. Psychological support is also available to the project team.

According to recent data, 2,876 new cases of HIV were recorded in Poland in 2023 — the highest number ever registered. For comparison, just a few years ago, the average was around 1,000 cases per year. The number of infections among foreigners is growing particularly rapidly — 753 cases were registered in 2022, three times more than in 2021. Women account for about 20–21% of new HIV cases in Poland, and this number is slowly increasing. A significant portion of women are diagnosed at late stages, which complicates treatment and increases the risk of complications.

A single test can change or even save a life. We want people not to fear the truth. Modern medicine allows people with HIV to live fully — the key is knowing your status in time,” stresses the Director of the Foundation.

The goal of “We are different – we are equal!” is to improve access to healthcare services for vulnerable groups, raise awareness about HIV, hepatitis, and other infections, promote a culture of regular testing, provide psychological support, and reduce HIV-related stigma. All of this is aimed at creating a safe environment where every person — regardless of gender, nationality, physical condition, or social status — has equal rights to health, support, and a life of dignity.

The Foundation invites everyone interested to take part in free, quick, and anonymous HIV testing in Bydgoszcz and Białystok. A detailed schedule is available by calling: +48 786 640 460 or +48 575 023 612, or by messaging Fundacja HelpNow HUB on social media.

“We’re not just offering services — we are building a community where everyone has the right to care, health, and a life of dignity!” concludes Anna Ariabinska.