“When you help others — you live”: a conversation with Inna Nehoda on supporting Ukrainian women in Germany and confronting invisible violence

As part of our work, we speak with people who work daily with vulnerable groups, support women and children, and help them overcome discrimination and trauma. Our interviewee, Inna Nehoda, is a psychologist, human rights advocate, and anti-discrimination trainer. Since 2009, she has worked in Ukraine’s civil society sector; for more than ten years, her primary place of work was with the NGO «100% LIFE» (Kyiv Region).” She also served as a regional representative of “VOLNa” (the All-Ukrainian Association of People with Drug Addiction) and collaborated with “Free Zone,” engaging for years in advocacy and projects focused on people in places of detention. Since the start of the full-scale invasion, she has been living and working in Germany, where she supports the Ukrainian community — from women to teenagers.

When russia launched its full-scale invasion, Inna was eight months pregnant. She left Kyiv with her two children, hoping to give birth in safety. She assumed she would return soon — but life unfolded differently. In the small town of Schwarmstedt near Hanover, where Inna settled, she noticed that Ukrainians were completely disoriented: people struggled with paperwork, didn’t know the language, and had nowhere to gather. “I saw Ukrainians just wandering around the streets. Nowhere to meet, no one to ask for advice. Complete chaos.” She decided to act: she found partners, wrote a small project, and founded the Ukrainian club “Offene Herzen” in Schwarmstedt. “My husband and I went to the migration office, took the forms, and asked them to show us how to fill everything out. We said: we’re going to help people.” The club quickly became a space for connection, mutual support, and integration for both adults and children. It has now been operating for more than two and a half years.

At the same time, Inna began working as a trainer at the Ukrainischen Verein in Niedersachsen e. V in Hanover. Over the course of a year, nearly 500 Ukrainian women attended her trainings on discrimination and bullying. The issues they bring most often involve psychological and emotional violence. “Mobbing is very widespread here — both among adults and teens. And often it’s not coming from Germans, but from other migrant groups.”

Teenagers’ stories are the ones that affect her the most. She recalls a girl who became afraid to leave her home: “She was scared to walk down the street. It was no longer just about a few boys — it was fear of all people. She felt like everyone was watching, everyone was following her.” The police did not help in that case — but psychological support, trauma-informed work and time eventually made a difference: “We got through it, and she grew past it.”

When asked why women are often afraid to seek help when facing violence or discrimination, Inna identifies three main reasons: lack of language skills, lack of knowledge of the law, and a lost belief that anyone will help them. “Ninety-nine percent of people never planned to leave. They’re traumatized. They don’t believe they can prove anything or that anyone will defend them.” Some have even experienced the police refusing help — which reinforces fear of institutions.

Inna’s message is always the same: “To say ‘I won’t achieve anything,’ you at least need to try. If every woman stays silent — nothing will ever change.” But she adds that before entering long legal processes, people need to regain inner strength. “Sometimes psychological support has to come first. Because writing reports, learning the laws, making calls, going to offices — it all takes enormous resources.”

She notes an increase in divorces among Ukrainian women abroad, many of whom are raising children alone — a situation that adds stress, isolation, and vulnerability. At the same time, Inna leads support groups for women in Hanover and works with teenagers and adults who have lived through difficult, sometimes traumatic events. “I work with people who have gone through challenging or traumatic experiences and are now looking for ways to regain stability, resources, and trust in life,” she explains. “When I’m in motion — I live. When I stop — I don’t feel well.” She is sustained by her work, learning, community, and the support of her husband. “When you see that someone truly needs your help… it’s incredibly motivating.”

At the end of our conversation, we asked if she fears burnout. Her response perfectly captures her worldview: “The more I do, the easier it becomes.”

It is especially important to hear stories like Inna’s — not only about dramatic cases of physical violence, but about the quiet, everyday forms of exclusion, isolation, and bullying; about how these experiences shape the lives of women and children who have survived war and forced migration. And, at the same time, about the strength of community, the importance of knowing one’s rights, and the fact that support exists, even where it may be least expected.

Inna says: “If you have even a little bit of strength — try to reach out for help. It might save not only your life but someone else’s as well.” And these words underline the central truth: in the fight against any form of violence, the first step is to stop being silent.

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This publication was prepared within the framework of the project “From heart to heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

Stepping out of the darkness: Margarita’s story

Margaryta (name changed) is a 36-year-old Ukrainian woman who now lives in a small town in Slovakia with her young daughter. When they left Ukraine, Margaryta was certain that the worst was behind them. But the real fear had lived not abroad — it had lived for years in her own home.

For several years, Margaryta was in a relationship where psychological pressure and control became her everyday reality. She grew used to having her words twisted, her feelings dismissed, and every step she took met with her partner’s explosive reactions. “For a long time, I believed that if I stayed quiet and tried harder, things would get better,” she says.

With time, psychological violence escalated into physical aggression. Margaryta continued to stay silent — for the sake of her child, for the illusion of stability, for a hope that faded day by day. Fleeing abroad because of the war unexpectedly gave her a chance to look at her life from a distance. “Despite all the pain and longing for home, it was here that I first felt I had the right to peace. To choice. To myself,” she recalls.

At the local refugee support center, Margaryta was advised to speak with a psychologist. After the very first session, she realized how much pain and guilt she had carried inside her for years. “She told me:‘What happened to you is not your fault.’I heard it — and for the first time, I believed it,” Margaryta shares.

A volunteer lawyer helped her with documents and explained all her legal options. This support became a turning point for her. “At that moment, I felt I wasn’t alone. That there were people willing to stand beside me,” she says.

Margaryta made an important decision — she left the relationship that was destroying her life. Today, she and her daughter live in a bright, peaceful home where, for the first time in a long while, they feel genuinely safe. They have created new rituals together, and Margaryta continues her sessions with the psychologist, regaining strength, stability, and hope for the future with each meeting.

“I chose freedom. And now I teach my daughter that every woman has the right to respect and safety — always,” Margaryta says. “Violence is never the victim’s fault, and every person has the right to live without fear!”

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This publication was prepared within the framework of the project “From heart to heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

The Power of Professional Support: A Story of a Woman Living with HIV

The period when Lina (name changed) learned about her HIV status became one of the most challenging moments of her life. Fear, confusion, and a deep sense of uncertainty overwhelmed her. She spent a long time searching for support that could help her cope with the emotional strain and accept her new reality. Eventually, she reached out to the team of consultants from the HelpNowHUB Foundation, who provided her with the contact of a psychologist.

From the very first meetings, Lina felt she had found someone who not only listened but truly understood her. The specialist helped her work through her fears, release the burden of shame, and regain inner strength. Lina repeatedly emphasized how meaningful this support became for her: “I want to sincerely thank the psychologist for her understanding, support, and incredible work with me! It’s true what they say — there are people who know how to shine! The warmth and joy that have appeared in me, I will continue to carry forward.”

Thanks to this work, Lina finally felt the peace and strength she needed to continue living fully and confidently. She rediscovered the light within herself — a light she now wants to keep and share with others.

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This publication was prepared within the project “From Heart to Heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

As you feel: Olena’s story about the power of art therapy

“When we hear the word art therapy, the first thought that comes to mind is that it’s just something for children. I wasn’t an exception — at first, I was very skeptical,” recalls Olena (name changed), a client sharing her experience of working with psychologist Maryna.
She admits that she agreed to the online sessions more out of curiosity than belief in any real outcome. But after just a few meetings, she realized that even remotely, the method has a powerful effect. “Through the process, I saw the results for myself — it really works,” she says.

Before that, Olena knew very little about art therapy. “We hadn’t heard much about this approach, because it only became an official healing strategy in 1940 — recognized for its effective impact on the mental well-being of adults as well,” she explains. For her, this was an important discovery: art therapy isn’t just ‘drawing to relax,’ but a full-fledged psychotherapeutic method.

The online sessions with Maryna turned out to be a much deeper experience than she expected. “Working with Maryna wasn’t about drawing a picture or making a collage — it was a deep process of focusing on my feelings and imagination,” Olena shares. It turned out that even through a screen, it’s possible to create an atmosphere of trust and openness — where real change can happen.

“She changed my perception of what it means to create — to do it as you feel,” Olena smiles. According to her, this helped her release tension, allow herself to be honest, and accept her emotions without judgment.

Olena also gratefully recalls the team that helped her find her specialist and have an experience that became much more than just online meetings — a journey toward deeper self-understanding through art, color, imagination, and trust:
“I’m grateful to the HelpNowHUB Fundacja team for connecting me with the practitioner who worked so flexibly with my needs.”

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This publication was prepared within the framework of the project “From heart to heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

On the border: a story of support in Slovakia

Andriy (name changed) moved to Slovakia a few months ago. He brought with him a supply of ART from Ukraine — hoping that later he would be able to organize deliveries through friends or during visits home. However, time passed faster than he expected: his medication was enough for only a week or two.

Feeling lost and anxious, Andriy reached out to the HelpNow service for assistance. He didn’t know how to access treatment in a foreign country, where to go, or whether he would even be accepted. The service’s consultants provided him with detailed information — where to apply, which nearby center accepts migrant patients, and how to behave during his first visit.

Now Andriy is waiting for his doctor’s appointment to start receiving treatment in his new country of residence. The HelpNow consultants remain in contact with him and are ready to support him at any moment should he need help again.

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This publication was prepared as part of the “From heart to heart” project in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

A matter of life: why HIV testing remains a challenge in Poland and Central and Eastern Europe

An HIV test is not just a medical procedure. It is a moment of truth that can change a life, save health, and protect others. Yet in Poland and across Central and Eastern Europe, this truth often comes too late. And this is not a statistical accident, but a result of fear, stigma, and insufficient attention from both the state and society.

In Poland, the HIV situation has sharply worsened over the past two years. According to the National Institute of Public Health, in 2023 there were 2,876 new HIV cases—the highest number ever recorded. By comparison, in 2021 there were just over 1,400 cases. The increase over two years is nearly double. Particularly alarming is the growing number of people diagnosed who have lived with the virus for a long time without knowing it. In 2023 alone, 165 people were diagnosed with AIDS simultaneously with HIV detection —50% more than the previous year. At the same time, only about 10% of Poland’s adult population has ever been tested for HIV.

More than two-thirds of new cases are among men, most often aged 30 to 39. However, the proportion of women is increasing—about 21% of new diagnoses in 2023. And this issue is not unique to Poland. According to the World Health Organization (WHO) and the European Centre for Disease Prevention and Control (ECDC), in 2023 there were 113,000 new HIV diagnoses in the European region, and 52% of them were detected too late, at a stage of severe immune system weakening. In Central and Eastern European countries, this figure is even higher, especially among heterosexual men and people over 40. Approximately 17% of all people living with HIV in the region do not know their status.

Late diagnosis not only means worse prognoses but also a higher risk of mortality. Studies show that among patients diagnosed late, the death rate is 37.8%, while among those diagnosed early it is only 13.3%. But behind these numbers lies more than medicine. These are stories of fear, stigma, social isolation, and distrust of doctors.

“We see that the fear of knowing the truth is still stronger than the desire to protect oneself and loved ones,” says AnnaAriabinska, Director of Fundacja HelpNowHUB. “Our project ‘We Are Different – We Are Equal!’ creates a safe space for those who fear judgment. We say: a test is not a sentence. It is a chance at life.”

The project “We Are Different – We Are Equal!”, implemented by Fundacja HelpNowHUB with the support of the AIDS Healthcare Foundation and AHF Poland, is aimed at supporting people in vulnerable situations: migrants, people with disabilities, and members of the LGBTQ+ community. The project team organizes free and anonymous HIV, hepatitis C, and syphilis testing in Polish cities—from Warsaw and Białystok to Bydgoszcz. In addition to medical services, the project provides psychological, legal, and social support, teaches how to access treatment, and helps overcome barriers in healthcare.

A detailed schedule is available by phone: +48 786 640 460 or +48 575 023 612
or via the social media of Fundacja HelpNow HUB.AnnaAriabinska emphasizes: “Equality is not a slogan. It is our daily work. We fight so that everyone can take a test calmly, without fear, without shame. One test can save a life—and often does!

Life without interruption: Yulia’s story of resuming therapy in Poland

Yulia (name changed) reached out for help after already having a one-month break in her treatment. Previously, she received her therapy from Ukraine — friends either sent or brought her medication. But over time, this option was no longer available. Yulia kept waiting, hoping that someone might deliver the medicine, but the days passed, and the treatment gap continued. That was when she called a HelpNowHUB consultant.

The consultant explained to Yulia that it is important not only to have access to medication but also to undergo regular check-ups: monitoring viral load, CD4 levels, biochemical tests, and other essential indicators. She encouraged Yulia to register for care in Poland to ensure uninterrupted access to treatment.

Yulia filled out the required forms for the Center for Public Health, sent them, and received a copy of her medical record. The HelpNowHUB consultant helped her schedule an appointment with a doctor and prepared a detailed route on how to get from her town to the HIV counseling center. On the day of the visit, the consultant supported Yulia over the phone — from the bus stop all the way to the clinic doors, and even on her way back when she got a little lost again.

Today, Yulia has already received her therapy and the date for her next tests. She started taking her medication on the very first day. After she undergoes lab tests next month, she will be given a three-month supply of medication. This means there will be no more interruptions in her treatment. Moreover, Yulia listed the consultant as her contact person so that in the future, if needed, she could collect the therapy on her behalf and send it by mail. This will save Yulia time and help her avoid difficulties at work.

“I feel confident again. Now I know that I am not left alone with my diagnosis and that support is always there,” says Yulia.

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This publication was prepared within the framework of the “From heart to heart” project in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

Life goes on: Olena’s story of finding therapy in Germany

Olena (name changed) arrived in Germany in the spring together with her daughter. In Ukraine, she already knew about her HIV status, was registered for care, and was taking ART as well as substitution therapy. But after moving to one of the largest cities in Bavaria, everything stopped: a different country, new rules, another language.

When her supply of Ukrainian therapy was running out, she turned to the HelpNow service for assistance. They explained to her how to access therapy in her new city of residence — where to go, what documents to show, what to say to the doctors. After receiving a referral to a specialized center, she felt nervous during the visit, but the medical staff treated her with understanding and tolerance.

Olena underwent an examination and now regularly takes her therapy. “Thank you for not leaving me alone with my needs,” says Olena. “Even from afar, your help is extremely important for people.”

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This publication was prepared within the framework of the project “From heart to heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

The path to therapy and a new life: Maryna’s story

Maryna (name changed) arrived in Poland with her three children, fleeing the war. She lives in a small village, far from the city and specialized clinics. Her HIV status was a taboo subject for her—she feared that neighbors or locals would find out. “I felt so ashamed and scared. I didn’t know how to tell people that I needed to go to the hospital specifically because of HIV. I thought they would judge me and turn away from me,” Maryna shares.

A year ago, she reached out for the first time to consultants from the HelpNowHUB Foundation to register and access HIV treatment in Poland. The road was long and difficult: constant obstacles—her children’s illnesses, her own health problems, fear, and not knowing how to get to the hospital.

The HelpNowHUB specialists didn’t give up: they scheduled Maryna’s appointments four times, called her, supported her, and explained step by step what needed to be done. “They supported me even when I no longer believed I could make it. The consultant stayed with me over the phone, kept registering me again and again, and explained everything to the reception desk for me,” Maryna recalls.

The turning point came when Maryna decided to open up to local Poles who sometimes helped her with transportation. She found the courage to tell them about her status—and received not judgment, but support. “They listened to me and said, ‘Don’t worry, we’ll help.’ They drove me to the clinic and even arranged a car for the way back. That was unexpected and very important to me,” she says.

During the visit, a HelpNowHUB consultant accompanied Maryna remotely: helped her at the reception and oversaw every step. As a result, Maryna underwent medical tests, had an X-ray (due to a past tuberculosis infection), and received medication for two months. “Since yesterday, I’ve been taking Polish therapy. I’m registered. This is a huge step for me,” Maryna says.

Her decision to take care of her health was also strengthened by personal tragedy: her husband in Ukraine, who also lived with HIV but never sought treatment, passed away. Now Maryna is waiting for her next appointment in October to receive her test results and continue therapy. She admits that without HelpNowHUB’s support, she might never have dared to take this step. “Without the Foundation, I wouldn’t have managed—thank you!” Maryna shares.

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This publication was prepared within the project “From heart to heart” in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.

Support for Ukrainians with HIV in Germany: psychological, social, and legal assistance

The Deutsche Aidshilfe network, 100% LIFE Germany, and the National HIV/AIDS Hotline have joined resources to help Ukrainians in Germany from key communities.

Ukrainians living with HIV and community representatives in Germany can receive free psychological support from professional specialists. To do this, it is enough to fill out a short form at hiv.helpme.com.ua. After that, a psychologist will contact you to arrange the time of the first video session. Consultations are held via a secure online platform and help to cope with stress, emotional burden, and make adaptation to new conditions easier.

In case you need crisis support “here and now,” you can contact the National HIV/AIDS Hotline. It operates 24/7 and is available for calls from abroad. You can call directly at +380 44 290 40 89 or +380 93 023 82 43, as well as order a free call via the website saapf.kiev.ua. In addition to crisis assistance, hotline consultants provide information about opportunities to receive medical and social services in Germany.

An important tool for Ukrainians is also the 100% LIFE legal chatbot, which helps find answers to frequently asked questions about staying in Germany. In the bot, you can learn about HIV and the right to residence, medical insurance, social guarantees, issues of confidentiality of status, as well as protection from discrimination. The chatbot is available on Telegram @100%LifeBOT, on Viber (100Life bot), on Facebook Messenger (100%Life_bot), and on the website network.org.ua/pravova-dopomoga. For convenience, it is enough to select the section “Questions Germany”.

In addition, in Germany there is a community “100% Life. Germany”, which unites Ukrainians and provides a space for mutual support. You can join the group through the Facebook page: facebook.com/100life.germany.

All these opportunities are implemented within the framework of a joint project of Deutsche Aidshilfe, 100% LIFE Germany, and the National HIV/AIDS Hotline, with the support of the Elton John AIDS Foundation.

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We remind you: if you or your loved ones are representatives of key groups, have found yourselves abroad, and need information on how to get access to ART, opioid substitution therapy, anti-tuberculosis drugs, hepatitis treatment, psychological or legal support in the host country — the HelpNow Service is working for you.

You can get help through: