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«Pleasant attitude from your service and local staff»

Anzhelika (name changed) is a very sociable and open person – she worked all her life in her native Chernihiv in the field of sales and loves her home, works, and friends. All that remains in Ukraine in 2022. The woman has been living in Germany for a year and says that although she does not hear the sounds of explosions and people’s screams, she has not been able to acclimatize and is waiting for the next opportunity to return. “Previously, many people wanted to move abroad. I was never one of them and did not understand this. Why look for happiness somewhere, if it is nearby, at home? That’s probably why it’s so difficult for me now.”

When she left Chernihiv, Anzhelika had a month’s supply of ART in her hands – the doctor managed to give it to her. And while she was in the refugee camp, she already started looking for information about local HIV centers. The problem was in the language – almost everything on the Internet in German, so it was difficult to understand.

The HelpNow service contacts were suggested by volunteers – the woman says that it became her “life jacket”: within a day she had the address and phone number of a conveniently located clinic. “Once there, I was pleasantly surprised – they listened carefully to my broken English, and asked me to wait for the doctor. Then everything went very quickly: reception, passing of tests, dispensing of medicines (for three months).

It is psychologically difficult for many to realize that you are not at home, not with your relatives. But such a qualified, pleasant attitude from your service and local staff helps to cope and wait for the day when we will be able to return. Thank you!”

*the photo for the publication was taken from open stocks/sources, the portaited person  is not related to the publication.