Maxym (name changed), is currently in the Czech Republic, near the town of Domazlice in the southwestern part of the country. He has a disability and requires ART as well. The young man is from the Kyiv region and has been registered at home for over 4 years. Maxim moved with his frail mother after intense shelling began in Kyiv.

“I did it for her – I would have stayed, but her safety and peace of mind are my priorities,” he says. Maxym says he was prepared for the move and had a supply of medication for almost two months. However, during their journey through Poland, they were robbed, and his backpack, which contained his medication among other things, was stolen.

“I was lucky that my documents were in my pocket. But I didn’t tell my mother about my need for ART so that she wouldn’t worry even more. But I clearly understood that time was running out and I needed to find those who could help.” The young man learned about the HelpNow service from acquaintances who had previously moved abroad and decided to try using their services.

“Almost immediately, I was provided with information about the nearest hospital, and they also asked if I needed additional services. I called the medical facility, explained the situation in English (I know a little bit), and they scheduled an appointment for the next day.” Maxym says that from then on, everything was like a kaleidoscope – it happened quickly and without any obstacles: he filled out a form, the doctor conducted an examination, asked about his medication, arranged for tests, and issued a prescription for a month. “They didn’t take any money or ‘gifts.’ They were kind people, and everything was very professional. Thank you for your work and the opportunity to help. Thanks to you, there was no interruption in my treatment, and my mother’s nerves remained intact. Take care!”

*the photo for the publication was taken from open stocks/sources, the portaited person  is not related to the publication.