Skip to content

Support for Ukrainians with HIV in Germany: psychological, social, and legal assistance

The Deutsche Aidshilfe network, 100% LIFE Germany, and the National HIV/AIDS Hotline have joined resources to help Ukrainians in Germany from key communities.

Ukrainians living with HIV and community representatives in Germany can receive free psychological support from professional specialists. To do this, it is enough to fill out a short form at hiv.helpme.com.ua. After that, a psychologist will contact you to arrange the time of the first video session. Consultations are held via a secure online platform and help to cope with stress, emotional burden, and make adaptation to new conditions easier.

In case you need crisis support “here and now,” you can contact the National HIV/AIDS Hotline. It operates 24/7 and is available for calls from abroad. You can call directly at +380 44 290 40 89 or +380 93 023 82 43, as well as order a free call via the website saapf.kiev.ua. In addition to crisis assistance, hotline consultants provide information about opportunities to receive medical and social services in Germany.

An important tool for Ukrainians is also the 100% LIFE legal chatbot, which helps find answers to frequently asked questions about staying in Germany. In the bot, you can learn about HIV and the right to residence, medical insurance, social guarantees, issues of confidentiality of status, as well as protection from discrimination. The chatbot is available on Telegram @100%LifeBOT, on Viber (100Life bot), on Facebook Messenger (100%Life_bot), and on the website network.org.ua/pravova-dopomoga. For convenience, it is enough to select the section “Questions Germany”.

In addition, in Germany there is a community “100% Life. Germany”, which unites Ukrainians and provides a space for mutual support. You can join the group through the Facebook page: facebook.com/100life.germany.

All these opportunities are implemented within the framework of a joint project of Deutsche Aidshilfe, 100% LIFE Germany, and the National HIV/AIDS Hotline, with the support of the Elton John AIDS Foundation.

***

We remind you: if you or your loved ones are representatives of key groups, have found yourselves abroad, and need information on how to get access to ART, opioid substitution therapy, anti-tuberculosis drugs, hepatitis treatment, psychological or legal support in the host country — the HelpNow Service is working for you.

You can get help through: