Andriy (name changed) moved to Slovakia a few months ago. He brought with him a supply of ART from Ukraine — hoping that later he would be able to organize deliveries through friends or during visits home. However, time passed faster than he expected: his medication was enough for only a week or two.

Feeling lost and anxious, Andriy reached out to the HelpNow service for assistance. He didn’t know how to access treatment in a foreign country, where to go, or whether he would even be accepted. The service’s consultants provided him with detailed information — where to apply, which nearby center accepts migrant patients, and how to behave during his first visit.

Now Andriy is waiting for his doctor’s appointment to start receiving treatment in his new country of residence. The HelpNow consultants remain in contact with him and are ready to support him at any moment should he need help again.

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This publication was prepared as part of the “From heart to heart” project in partnership with Zjednoczenie Pozytywni w Tęczy and Step by Step Fundacja, with financial support from the Elton John AIDS Foundation.